Every enquiry in one queue, so none of them rot
Leads arrive by web form, by phone, by referral, and by a text to somebody’s personal mobile. Lead intake puts them in a single queue with a source attached, so you can see what came in and what nobody has touched.
- Website form · roof repair4m ago
- Booking page · quarterly clean18m ago
- Referral · Brenner1h ago
- Website form · gutter guard3h ago
Illustrative — sample data
One inbox
The enquiries stop living in four different places
A lead in a personal inbox is invisible to everyone else in the business. A lead in the queue is visible to whoever is free to work it.
Web forms, booking requests, and referrals all land in the same list, in the order they arrived.
Nothing goes quiet
An untouched lead is visible, not forgotten
The problem with a busy week is not that you ignore leads on purpose — it is that nobody can see which ones nobody has answered.
Untouched enquiries stay at the top of the queue until somebody does something with them.
Illustrative — sample data
Source attribution
Find out which channel actually pays
Every lead carries where it came from. Once those leads become quotes and the quotes become invoices, you can see which channel produced revenue and which produced tyre-kickers.
That is the difference between renewing an ad spend on a hunch and renewing it on a number.
Leads
64
Quoted
41
Won
23
- Booking page27
- Website form19
- Referrals12
- Other6
Illustrative — sample data
Where this sits in the day
Questions people ask
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