Fill a cancellation instead of eating the gap
An idle crew hour is the most expensive hour you own — you are paying for it either way. When a job cancels, the waitlist offers the slot to the next customer who wants it.
A slot just opened Thursday 1pm at your address. Want it? Reply YES to take it.
08:42
YES
08:47
Booked. Crew B will text when they are on the way.
08:47
Illustrative — sample data
Backfill same-day
A cancel becomes an offer, automatically
The customer who said "any time you have a gap" is exactly who should hear about the gap. The waitlist contacts them the moment one appears, in order.
Protect utilisation
The gap closes before it costs you the day
Two cancellations a week, each leaving half a day unfilled, is a serious number by the end of a quarter. Backfilling even half of them changes the shape of the month.
- 08:00on site
JOB-2231 · Okafor
Crew B
- 11:00released
Cancelled · Delgado
—
- 13:00backfilled
JOB-2240 · Haruna
Crew B · from waitlist
- 15:30scheduled
JOB-2233 · Silva
Crew B
Illustrative — sample data
Where this sits in the day
Questions people ask
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