Missed calls captured as leads instead of lost revenue
On the roadmap. A business whose people are on roofs and under sinks cannot answer the phone, and the caller rings the next number — so a missed call should still become a tracked enquiry.
Coming soon
Planned behaviour
- Missed call becomes a leadplanned
- Lands in the shared queueplanned
- Routed by the same rulesplanned
- Callback tracked to outcomeplanned
Illustrative — sample data
Coming soon
A missed call becomes a lead like any other
The plan is to land missed calls in the same intake queue as web forms and referrals, with the number, the time, and enough context to call back into — then route them by the same rules and track them through to an outcome.
Where this sits in the day
Questions people ask
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